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Security & Privacy

At The Token Gift Company we are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address. This privacy policy explains how The Token Gift Company handles and protects your PII in accordance with commonly accepted privacy principles. The Token Gift Company reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation.

Questions regarding this policy should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. 

What Information We Collect

In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. The Token Gift Company collects PII when you:

  • Register as a The Token Gift Company user: your full name, address, shipping address, email address and phone number are stored in our database when you register.
  • Order Information: all orders you have placed with The Token Gift Company will be stored in our database.
  • Please note: NO CREDIT CARD details that you supply during the order process will be stored by The Token Gift Company within our database.
  • Contact The Token Gift Company: The Token Gift Company collects PII such as your full name, address, email address and/or telephone number whenever you submit query or suggestion, or request assistance with an order.

How We Use Your Information

The Token Gift Company uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected by The Token Gift Company may be used to:

  • Purchase The Token Gift Company products: Information collected when you purchase from The Token Gift Company is used to process your order. We may also contact you about your order to confirm the status and/or processing of your order.
  • Respond to your questions or suggestions. We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.

Who We Share Your Information With

The Token Gift Company does not disclose any information about customers to anyone except in the following circumstances:

  • Legal obligations: The Token Gift Company may be required by law to disclose information provided by you to The Token Gift Company for the purposes of purchasing products from The Token Gift Company. The Token Gift Company may also disclose information against someone who poses a threat to The Token Gift Company's interests (such as customer fraud).

How You Control and Access Your Information

The Token Gift Company believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:

  • Account Maintenance: registered users may login to their account to view, change, edit or delete stored information. If at anytime you would like assistance to remove or delete your account details, please contact us.
  • General: If at anytime you wish to enquire about any of your PII that is stored by The Token Gift Company please contact us.